Fact sheet: Methodically mastering the change process – change management models

Although the different change management models take various approaches and reflect their respective historical background, they set similar requirements and tasks for managers within the scope of a digital change process:

• Communicating with those affected by the change process is essential.

• Prior to starting the change process, a clear objective or vision must be formulated and communicated to everyone concerned.

• Employees affected by the change process should be involved in shaping the transformation as early and as holistically as possible.
  
  
• Preparations must be made in terms of ensuring that both the management level and employees have the motivation, skills and qualifications required for the planned change process.

Our fact sheet presents and clearly illustrates the concepts and key content of the most well-known change management models. Specifically, the following four concepts are described in the fact sheet:

• Kurt Lewin’s 3-stage model of change
• John Kotter’s 8-step model
• Wilfried Krüger’s 5-stage model
• The “learning organization” model

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