DMEXCO 2020: Corona FAQ

Dear DMEXCO community,

it is our firm goal to hold DMEXCO at the planned time fromSep 23 until Sep 24, 2020 on our fair grounds in Cologne. Due to the latest decisions taken by government offices and public authorities in Germany on 06 May 2020, from 30 May 2020, the German state of North Rhine-Westphalia will be permitting the holding of trade fairs and congresses, subject to conditions.

As a trade fair with a B2B orientation, DMEXCO is fundamentally different from sporting events and public festivals. With trade fairs, the focus is upon personal conversations and business contacts. As event professionals, we see ourselves in a position to create framework conditions suitable to trade fairs, even in times such as these. With this in mind, we will define and implement specific criteria and steps to meet the conditions for hosting DMEXCO.

The measures indicated include appropriate hygiene, distancing between stakeholders and interaction with one another, as well as consequent specifications for the processes in place at entrances, in the halls and at the stands. We depend upon professional behaviour on the part of exhibitors and visitors; we will fully register participants and make use of the flexibility and size of our fair grounds as well as the capabilities of our digital guidance systems. Under these conditions we are continuing the preparations for DMEXCO 2020 and look forward to a successful trade fair together with our exhibitors and visitors!

Trade fair associations at the German, European and global levels are also campaigning in public and amongst political decision-makers for an early restart of trade fairs in Germany and worldwide. Together with the trade fair sector, they have developed the appropriate framework conditions and measures and introduced these to the public. The details of these conditions can be found here:

As every international trade fair, the DMEXCO will play a decisive role in showing the participating industries the solutions and trends for a successful future again. Production, logistics, sales and communication will change, networking of the players, reactivation of economic relationships and the establishment of new business will be more important than ever before. It is essential for all market participants to actively prepare for this now.

We will continuously update the Q&A according to the current development. Of course, we will make all decisions for or against implementation of a particular event as early as possible and will notify all parties involved without delay. You will find further information under

If you have any questions left we would be happy to help you personally:

Stay healthy!

Your DMEXCO team

Will visitor tickets be reimbursed if they are bought now but the DMEXCO is canceled/postponed due to the coronavirus?

If a Koelnmesse event is postponed or cancelled by Koelnmesse, buyers will be reimbursed for all visitor tickets already paid for. Voucher codes will no longer be valid; new codes will be made available for the new date.

Will exhibitors get a refund in the event of a postponement/cancellation due to the coronavirus?

  • If an event is cancelled by Koelnmesse, exhibitors will be reimbursed 100% of the payments made to Koelnmesse.
  • If Koelnmesse postpones a trade fair, existing contracts remain valid for the new date. If the exhibitors do not follow this offer, they will cancel their existing contracts and will then be refunded 100% of their payments they have made to Koelnmesse.